Privacy Policy

Effective Date: 21 November 2024
Last Updated: 21 November 2024

"Zepcure", "Zepcure Pharma" or "Zepcure Diagnostic" a subsidiary of "Talcosoft Technologies Pvt. Ltd." (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our services, including our website, mobile applications, and healthcare services.

1. Information We Collect
We may collect the following categories of personal data:

• Personal Identifiable Information: Name, address, phone number, email address, and other contact details.
• Health Information: Medical history, diagnoses, treatment plans, medications, lab results, and other data considered Protected Health Information :.
• Payment Information: Billing address, payment methods, and insurance details.
• Usage Information: Information about your interactions with our website, app, or services (e.g., cookies, IP address, browser type).
• Communications: Any correspondence or interactions you have with us.

2. How We Use Your Information
We use your information for the following purposes:

• Providing Services: To deliver healthcare services, manage your medical records, and coordinate care.
• Communication: To contact you regarding appointments, treatment updates, or responses to inquiries.
• Billing and Payment: To process payments and insurance claims.
• Compliance: To comply with legal and regulatory requirements, such as HIPAA or GDPR.
• Improvement: To enhance our services, conduct research, and ensure a better user experience.
• Marketing: To send you updates about services, promotions, or events, where permitted by law.

3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data in the following scenarios:

• With Healthcare Providers: To coordinate your care and ensure the best treatment outcomes.
• With Third-Party Service Providers: To support operations such as billing, IT services, or analytics, under strict confidentiality agreements.
• For Legal and Compliance: To comply with court orders, subpoenas, or regulatory investigations.
• With Your Consent: For other purposes explicitly agreed upon by you.

4. How We Protect Your Information
We implement industry-standard security measures, including:

• Encryption of sensitive data during transmission and at rest.
• Access controls to limit who can view your data.
• Regular monitoring and audits of our systems to prevent unauthorized access.

5. Your Rights
Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal data.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your data, where permitted by law.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Withdraw Consent: Opt out of specific uses of your data, such as marketing communications.

6. Cookies and Tracking Technologies
Our website and mobile app may use cookies and similar technologies to enhance your experience and collect usage data. You can manage your cookie preferences through your browser settings.

7. International Transfers
If you are located outside [Primary Location, e.g., the United States], your data may be transferred to and processed in countries with different data protection laws. We ensure such transfers comply with applicable regulations.

8. Retention of Data
We retain your data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated to you via email or a notice on our website.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

Email: info@zepcure.com
Phone: +91 96-0755-0755
Address: Soft Villa, CSD Canteen Road, Kanina (Mahendragarh), Haryana (123027)